FAQ

How long will my delivery take to arrive?

Standard delivery take 2-3 working days (second class via Royal Mail).
Express delivery is available if you order before midday for delivery the next working day.

How much is delivery?

Standard delivery is £2.95 for orders below £20, and free for orders over £20!
Express delivery is £6.95. (Free delivery applies to the total basket amount after any discounts)

Are you products gluten free?

Yes all our products are gluten free.

Are your products suitable for vegetarians?

Our Marshmallows are not suitable but the Gourmet Hot Chocolate is fine.  We are working on a vegetarian marshmallow but we want it to be as good as our usual one and we are not there yet!

What type of gelatine do you use?

We use pork gelatine.

Are your products completely natural?

Yes - we only use top quality, natural ingredients in all our products.

How should I store my marshmallows?

K
eep cool and store out of direct sunlight. Unopened, your marshmallows will last for 2 months + (if you don't eat them first!). Once opened, enjoy within 3 days - or if you want to keep them a little longer, transfer them to an airtight container. You can even freeze them in the bag if you like. Place the bag on a tea towel in the fridge and allow to defrost overnight.